Terms & Conditions

Last updated: October 29, 2026

These terms apply when you shop at HealingChoice Hope (hopeline.healingchoice.org). By placing an order, you agree to them.

Who we are

HealingChoice Hope is owned and operated by HealingChoice Family Therapy, PLLC, 7021 Kewanee Ave, Lubbock, TX 79424. Contact: [email protected] or (806) 319-7400.

The Hope Fund

100% of the net proceeds from products sold on this site go to The Hope Fund. See our Hope Fund Disclosure for exactly how this works. HealingChoice Family Therapy, PLLC is a private group practice, not a 501(c)(3) nonprofit. Purchases are not tax-deductible donations.

Products and prices

We try to show products, colors, and descriptions accurately, but screens vary and small differences can happen. Prices are in U.S. dollars and may change at any time. If a product is listed at a wrong price or is out of stock, we may cancel the order and refund you in full.

Payment

Payments are processed securely by Stripe (including card, Link, and Amazon Pay). We do not see or store your full card number. Sales tax is added where required.

Shipping

We ship within the United States using USPS. Orders ship within 3–4 business days, and shipping cost is calculated at checkout based on your address and the shipping speed you choose. We ship to the address you enter at checkout. Delivery times are estimates. Please check your address carefully; we are not responsible for orders shipped to an incorrect address you provided.

Returns and refunds

All sales are final. Damaged, defective, or wrong items will be replaced or refunded. See our Refund & Returns Policy.

Not medical advice

Products sold in this store, including stress-relief and wellness items, are not a substitute for professional mental health care. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.

Limitation of liability

To the extent allowed by law, our total responsibility for any claim related to an order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the State of Texas.

Changes

We may update these terms from time to time. The version posted when you place an order applies to that order.