Last updated: October 29, 2026
All sales are final
Because 100% of the net proceeds from this store go to The Hope Fund, all sales are final. We do not accept returns or exchanges for change of mind, and we cannot offer refunds once an order has shipped.
Food items (such as snacks) are always final sale.
Damaged, defective, or wrong items
If your order arrives damaged, defective, or is not what you ordered, we will make it right. Please:
- Contact us within 7 days of delivery at [email protected] or (806) 319-7400.
- Include your order number and a photo of the item and packaging.
- We will send a replacement or issue a refund to your original payment method, at no cost to you.
Cancellations
If you need to cancel, contact us as soon as possible. We can cancel and fully refund orders that have not shipped yet.
Questions
Contact us at [email protected] or (806) 319-7400.